Setting up an account at an online casino is quick, but knowing exactly what to expect at each step saves time and frustration. This guide walks you through the process of claiming and using free spins at Leovegas, one of the most popular online casinos today. From registration to wagering requirements and withdrawals, you’ll learn how to make the most of your bonus spins without common pitfalls.
Before You Start
- Ensure you are at least 18 years old (or the legal gambling age in your jurisdiction).
- Have a valid email address and a mobile phone number for verification.
- Prepare a payment method: credit/debit card, e-wallet (like Skrill or Neteller), or bank transfer. Note that some methods may have instant processing times.
- Check that online gambling is legal in your country, and be aware that winnings from Curacao-licensed casinos may be subject to local income tax—unlike those from MGA or local licenses. Always consult your tax advisor.
- Understand that free spins are promotional tools, not free money without strings; they come with wagering requirements and game restrictions.
- Consider setting a budget and using responsible gambling tools like deposit limits before you start.
How to Sign Up
- Go to the Leovegas website (or use the mobile-optimized site or PWA—no app download needed).
- Click the ‘Sign Up’ or ‘Register’ button, usually at the top right corner.
- Fill in the registration form: personal details (name, date of birth, address), contact information (email, phone), and choose a username and password.
- Select your preferred currency and set up any deposit limits if you wish (optional but recommended).
- Agree to the terms and conditions and confirm you are of legal age.
- Complete the registration. You may receive a confirmation email—click the link to verify your email address.
- Log in and head to the ‘Promotions’ section to see if any free spins offers are available. Some spins are automatically credited, while others require a bonus code or a minimum deposit—check the terms.
When in doubt about the exact steps, you can always refer to the help section at Leovegas free spins for the most up-to-date instructions.
How Wagering Works
Free spins are fun, but they come with wagering requirements (also called playthrough). This is the number of times you must bet your winnings before you can withdraw them. For example, if you win €10 from free spins and the wagering requirement is 35x, you must wager €10 × 35 = €350 before the bonus funds become withdrawable cash.
Let’s break it down with a concrete example. Suppose you claim 50 free spins on a slot game, and each spin wins an average of €0.20. Your total winnings from the spins would be:
50 spins × €0.20 = €10
If the wagering requirement is 35x, you need to wager:
€10 × 35 = €350
This means you must place bets totaling €350 on eligible games (often the same slot) until the requirement is met. If you play a slot with a 96% RTP (return to player), you can expect to lose about 4% of your wagered amount in the long run. So on the €350 wagering, the theoretical loss is €350 × 0.04 = €14. You started with €10 in winnings, so in many cases you may end up losing the bonus amount before meeting the wagering. That’s why it’s crucial to read the terms: some casinos offer spins with no wagering, but often they are subject to a maximum cashout.
Always check the maximum bet allowed while wagering (common limits are €5 per spin), the contribution of different games (slots usually count 100%, table games may count less or not at all), and the time limit (often 30 days). For the full details on wagering, visit the casino’s bonus terms page.
Money In, Money Out
Depositing at Leovegas is straightforward. Log in, go to the cashier, choose your payment method, enter the amount, and confirm. Most methods are instant. Withdrawals, however, take longer—typically 24 to 72 hours for e-wallets, 2 to 5 business days for card payments, and up to a week for bank transfers. The table below summarizes common options:
| Payment Method | Deposit Time | Withdrawal Time | Fees |
|---|---|---|---|
| Visa/Mastercard | Instant | 2–5 business days | None for deposits; withdrawal fees may apply |
| Skrill/Neteller | Instant | 24–48 hours | Usually free |
| Bank Transfer | 1–3 business days | 3–7 business days | May incur bank fees |
To withdraw, go to the cashier, select ‘Withdraw’, choose your method, enter the amount, and confirm. You may need to verify your identity (KYC) before the first withdrawal—this involves sending a copy of your ID, proof of address, and sometimes a selfie. The verification process is standard and can take up to 48 hours. Once approved, withdrawals are processed quickly.
Important: Always ensure you have met all wagering requirements for any bonus before you request a withdrawal. Otherwise, you may lose the bonus and associated winnings.
Safety & Licensing
Leovegas operates under licenses from the Malta Gaming Authority (MGA) and the UK Gambling Commission, among others. These are among the most reputable regulators in the industry, ensuring fair play, player protection, and responsible gambling measures. The casino uses SSL encryption to protect your personal and financial data, and all games are regularly audited by independent testing agencies for fairness.
For players in Europe and the Nordics, the MGA license is particularly reassuring, as it mandates strict compliance with anti-money laundering and player protection rules. If you are playing from a jurisdiction where only a Curacao license applies (which is not the case for Leovegas, but for some others), remember that winnings may be subject to local income tax—unlike winnings from MGA-licensed casinos, which are typically exempt from further taxation in many countries. Always check your local tax laws.
The casino also promotes responsible gambling. You can set deposit limits, loss limits, self-exclusion, and time-outs directly from your account settings. If you feel you need help, these tools are there to support you.
When Things Go Wrong
Even with the best sites, issues can arise. Here are common scenarios and how to handle them:
- Forgot your password? Click the ‘Forgot Password’ link on the login page and follow the email instructions to reset it.
- Withdrawal is pending longer than expected? Check your email for any requests for verification documents. If you have provided all documents and over 72 hours have passed, contact customer support via live chat or email.
- Bonus not credited after deposit? Ensure you entered any required bonus code and met the minimum deposit. If you did, wait 10 minutes, then contact support with your account details.
- Wagering requirement progress not updating? This can happen if you are playing a game that doesn’t contribute 100% to wagering. Check the bonus terms or the information icon in the game lobby. If you are playing an eligible game and progress is still stuck, contact support.
- Account locked? This is often due to multiple login attempts or security reasons. Contact support to unlock it after verifying your identity.
- Self-exclusion activated? If you want to lift it, note that once you self-exclude, you cannot easily reopen your account. You must contact customer support with a formal request, and there is usually a cooling-off period. Only do this if you are certain.
For any technical problems like the site not loading, try clearing your browser cache or using a different browser. The mobile site works well on most devices, but if you experience issues, try updating your browser or device software.
Good to Know
Leovegas runs a loyalty program that rewards regular players. The program typically has multiple levels (e.g., Bronze, Silver, Gold, Platinum, etc.). As you play real-money games, you earn points based on the amount wagered. Usually, every €10 wagered on slots gives you 1 point, but the conversion may vary by game type. Once you accumulate enough points, you can exchange them for bonus money or free spins. Each level offers increasing perks: higher monthly cashback (e.g., up to 10% for top tiers), faster withdrawals, personal account managers, and exclusive invitations to events. Check the ‘Loyalty’ section in your account to see your current level and the benefits available.
Need to Know
Are Leovegas free spins available to new players only?
Free spins are often part of the welcome offer, but existing players can also receive free spins through promotions, tournaments, and the loyalty program. Always check the promotions page regularly.
How long do these free spins last?
The validity period varies by promotion. In most cases, free spins must be used within 7 days of being credited. After that, they expire and any unused spins are forfeited. Refer to the specific bonus terms for exact validity.
What games can I play with free spins?
Free spins are typically tied to a specific slot game, such as Starburst or Book of Dead. You cannot use them on other games unless the promotion says otherwise. Winnings from free spins often carry wagering requirements, so check the game contribution percentages.
Do I need to deposit to get free spins?
Sometimes free spins are given as a no-deposit bonus, but often a minimum deposit is required. The terms will clearly state whether a deposit is needed and the minimum amount.
Can I withdraw free spin winnings immediately?
No, you must meet the wagering requirements first. After that, you can withdraw the amount that remains, subject to a maximum cashout limit that may apply.
Is it safe to give my bank details to Leovegas?
Yes, the site uses SSL encryption to secure your data. However, always ensure you are on the official Leovegas website by checking the URL and looking for the padlock icon in your browser.
Can I use free spins on my mobile?
Yes, Leovegas is a mobile-friendly casino. You can access it via a mobile browser or their PWA. The free spins are credited to your account, and you can use them on the mobile site as long as the game is available.
What happens if I close my account with free spins remaining?
Any unused free spins and associated winnings will be forfeited. If you self-exclude or close your account permanently, you lose access to the casino, and you cannot claim or use any remaining bonuses.
Can I get more free spins after the initial offer?
Yes, Leovegas regularly runs promotions for existing players, including reload bonuses with free spins, weekly cashback offers, and tournament prizes. Keep an eye on the promotions page and your email notifications to stay updated.
Do free spins have wagering requirements attached?
Most free spins do come with wagering requirements, typically ranging from 20x to 50x on the winnings. However, some promotions may offer free spins with no wagering, so always read the terms.
In conclusion, claiming free spins at Leovegas is a simple process if you understand the rules. Remember to read the bonus terms carefully, keep track of wagering requirements, and always gamble responsibly. Take advantage of the loyalty program, and don’t hesitate to contact support if you have any doubts.